InRoom Connections | Testimonials

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We take pride in providing the best wireless services and solutions and it shows...
"The InRoom Connections Network Operations Center has eliminated my staff from ever calling the ISP technical support. This immediately stopped all the finger pointing, and having a ISP tech tell my people from unplugging all the equipment – InRoom Connections managing my ISP is a real benefit and has saved me hours of downtime!"
Scott Zane
Managing Director of Information Technology
Legacy Vacation Club
"InRoom Connections / HNG is our preferred provider for all guest networks. Their extensive background in networking technologies and system architecture makes their entire support model work better than anyone else in the industry. Every article I read, every story I hear of challenges or poor network performance have already been addressed by InRoom Connections and our properties are far ahead of technology demands! Ths allows us to provide the best Guest Network to our clients without concern."
Randy Steinbeck
Vice President
Sky Resort Management
"InRoom Connections manages our entire 172,000 sqft Miami Airport Convention Center – they operate customized services to groups every day – they integrate with our sales staff to do a professional survey of each group to ensure that their network needs are a top priority. Their professionalism and support solution guarantees there are no surprises!"
Tony Ferrara
General Manager
DoubleTree / Miami Airport Convention Center
"The HNG/InRoom Connections management team has a crystal clear objective that earns our trust and our business – they understand we need a turnkey solution that works every day, proactive communication, and guest support that is geared to award winning hospitality. Every level of their Guest Technical Support is tuned into the very important message – We are in the Hospitality Business!"
Don Shouldice
COO & Partner
Resource Technology Management
"I have worked with HNG/InRoom Connections for over 10 years – through every evolution of technology for the guest room – my first call is to the InRoom Connections management team. They operate over 100 properties for us throughout the Southeast, they are masters of the "takeover" making it efficient and effective. The entire team has a philosophy that makes everything work better, whether it be through the constant communication with the Front Desk about guests and network status, to the long term support of the network to meet oncoming guest demands – they offer the best solution at the best price!"
Tony Maness
Vice President, Channel Point Hospitality
"About two years ago we were introduced to InRoom Connections/HNG through a large acquisition. The InRoom Connections team made the transition of the Guest & ISP Services the simplest part of the acquisition. Since the first meeting, it has been clear that InRoom Connections is a solution to a problem, a vendor that truly adds value, and, accordingly they practically made themselves indispensable. We look forward to years of service from InRoom Connections."
Steve Woodward
President
Centrada Solutions, LLC

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